Effective Date: 10/19/2026
TRAVEL SERVICES AGREEMENT & TERMS AND CONDITIONS
Effective Date: 10/19/2026
These Terms and Conditions ("Agreement") govern the relationship between Magical Adventure Travel, llc DBA Travel Genie Amanda ("Agency," "we," "our," or "us") and the client ("Traveler," "you," or "your").
By signing or electronically accepting your proposal, invoice, or booking documents, or by authorizing bookings, paying planning fees, paying supplier deposits, or approving itineraries, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
1. OUR SERVICES
The Agency provides travel planning, consultation, itinerary design, supplier research, booking assistance, travel coordination, and related advisory services.
Our role is to use our professional expertise and industry relationships to assist in planning and arranging travel experiences that meet your goals and preferences.
We specialize in coordinating travel arrangements through third-party travel suppliers, including but not limited to airlines, hotels, resorts, cruise lines, tour operators, transportation providers, destination management companies, and travel insurance providers.
2. AGENCY RELATIONSHIP
The Agency acts solely as an independent intermediary between Travelers and travel suppliers ("Suppliers").
We do not own, operate, manage, supervise, control, or provide transportation, accommodations, tours, cruises, activities, insurance products, or other travel services.
All travel services are provided by independent Suppliers who maintain their own terms, conditions, policies, and procedures.
Your booking constitutes a separate contractual relationship between you and the applicable Supplier.
The Agency is not responsible for the acts, omissions, errors, bankruptcy, insolvency, negligence, or financial condition of any Supplier.
3. CLIENT RESPONSIBILITIES
You are responsible for:
Failure to provide accurate information may result in denied boarding, denied entry, cancellation, supplier penalties, or additional costs for which the Agency shall not be responsible.
4. GROUP BOOKINGS
When making arrangements for multiple travelers, the individual making the booking represents that they have authority to act on behalf of all travelers included in the reservation.
The primary traveler is responsible for:
The Agency shall not be liable for any failure by the primary traveler to communicate information to members of their party.
5. PLANNING FEES AND PROFESSIONAL FEES
The Agency may charge planning, consultation, itinerary design, management, research, service, or professional fees.
Such fees compensate the Agency for time, expertise, supplier coordination, itinerary development, and consultation services.
Unless otherwise stated in writing:
Cancellation of travel does not entitle the Traveler to a refund of Agency service fees.
In addition to any service fees, the Agency may receive commissions or other compensation from Suppliers in connection with the Traveler's booking
6. BOOKINGS AND PAYMENTS
Supplier deposits and final payments are governed by supplier requirements. Payment deadlines will be communicated in writing. Payments for airfare, accommodations, cruises, tours, and other travel services are charged directly by the applicable Supplier. The Agency does not collect or hold Traveler funds for Supplier services, and the Agency's service/consultation fees are billed separately.
Failure to submit payments by the required date may result in:
The Traveler assumes all responsibility for losses resulting from missed payment deadlines.
7. PRICING CHANGES
Pricing is guaranteed once the Supplier has confirmed the reservation and received the required deposit, except that Supplier-imposed taxes, fees, fuel surcharges, and similar charges may be passed through to the Traveler at any time before final payment.
Supplier pricing may fluctuate due to:
8. TRAVEL INSURANCE
The Agency strongly recommends comprehensive travel insurance for every trip.
Travel insurance may provide coverage for:
The Agency may provide information about available travel insurance options but does not provide advice regarding specific coverage. Questions about coverage, exclusions, or claims should be directed to the insurance provider.
The Agency is not an insurance provider and cannot guarantee coverage under any insurance policy.
Travelers who decline travel insurance acknowledge that they may be personally responsible for financial losses arising from cancellation, interruption, illness, injury, weather events, supplier insolvency, government actions, or other unforeseen circumstances.
9. HEALTH REQUIREMENTS AND COMMUNICABLE DISEASES
Travel involves exposure to risks that may include illness, communicable diseases, injury, or other health-related events.
Health regulations, testing requirements, vaccination requirements, and entry restrictions may change before or during travel.
Travelers are solely responsible for:
The Agency shall not be responsible for losses resulting from denied boarding, denied entry, quarantines, testing requirements, border closures, or government-imposed restrictions.
10. PASSPORTS, VISAS, AND DOCUMENTATION
Travelers are solely responsible for obtaining:
The Agency is not responsible for denied boarding, denied entry, delays, cancellations, or additional costs caused by incomplete or invalid documentation.
11. CANCELLATIONS BY THE TRAVELER
Cancellation requests must be submitted in writing.
Supplier penalties and cancellation fees are governed by each Supplier's policies.
Agency planning, consultation, and professional service fees remain non-refundable.
Refund eligibility is determined solely by the applicable Supplier.
The Agency cannot guarantee refunds and is not responsible for a Supplier's refusal or inability to provide one.
12. CHANGES REQUESTED BY THE TRAVELER
Changes requested after confirmation may result in:
All change fees are the responsibility of the Traveler.
13. CHANGES OR CANCELLATIONS BY SUPPLIERS
Travel Suppliers reserve the right to:
The Agency will assist with communication between Travelers and Suppliers but is not responsible for Supplier decisions.
14. FORCE MAJEURE
The Agency shall not be liable for delays, changes, interruptions, loss, damage, injury, or cancellation resulting from events outside our control including but not limited to:
Any refunds remain subject to Supplier policies.
15. ASSUMPTION OF RISK
The Traveler acknowledges that travel involves inherent risks including but not limited to:
The Traveler voluntarily assumes all risks associated with travel and participation in booked activities.
16. LIMITATION OF LIABILITY
Except for claims arising from the Agency's gross negligence or willful misconduct, the Agency's total liability for any claim arising out of or relating to this Agreement, including claims based on the Agency's own negligence, shall not exceed the total service fees paid by the Traveler to the Agency for the booking giving rise to the claim. In no event shall the Agency be liable for any indirect, incidental, consequential, or punitive damages.
The Agency is not responsible for acts or omissions of Suppliers.
17. CHARGEBACKS
By authorizing any payment, the Traveler confirms the charges are valid and authorized.
The Traveler agrees to attempt resolution directly with the Agency before initiating any chargeback dispute.
Chargebacks relating to validly authorized payments, non-refundable deposits, supplier penalties, or disclosed cancellation policies may be disputed and recovered by the Agency to the fullest extent permitted by law.
If the Traveler initiates a chargeback of any Agency service fee that is resolved in the Agency's favor, the Traveler agrees to reimburse the Agency for all chargeback fees, collection costs, and reasonable attorney fees incurred.
18. DISPUTE RESOLUTION AND GOVERNING LAW
This Agreement shall be governed by the laws of the State of Colorado without regard to conflict of law principles.
Any disputes arising from this Agreement shall be brought exclusively to the state courts located in Arapahoe County, Colorado, or the United States District Court for the District of Colorado, where the Agency maintains its principal place of business.
The parties consent to the jurisdiction of those courts.
19. CLASS ACTION WAIVER
To the fullest extent permitted by law, claims against the Agency may be brought only in an individual capacity.
Neither party shall participate in any class action, mass action, representative action, or collective proceeding against the other.
20. SEVERABILITY
If any provision of this Agreement is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
21. ENTIRE AGREEMENT
These Terms and Conditions, together with any invoices, itineraries, booking confirmations, supplier terms, waivers, and travel documents supplied by the Agency, constitute the entire agreement between the parties. In the event of a conflict, these Terms and Conditions control over any invoice or itinerary, and Supplier terms control only as to the Supplier's own services.
22. TERMINATION BY THE AGENCY
The Agency may suspend or terminate this Agreement and its services, effective upon written notice to the Traveler, if:
The Traveler may also end the relationship at any time by written notice to the Agency, subject to Section 11.
Effect of termination. Upon termination by either party:
23. PRIVACY AND SHARING OF TRAVELER INFORMATION
The Agency collects and uses personal information as described in its Privacy Policy, available at https://travelgenieamanda.com/privacypolicy2026 which is incorporated into this Agreement by reference.
By accepting this Agreement, the Traveler consents to the Agency collecting, using, and sharing traveler information, including names, passport and identification details, dates of birth, contact information, payment-related details, and health, dietary, or accessibility needs, with Suppliers and other third parties as needed to research, quote, book, modify, or service the Traveler’s arrangements.
The Traveler understands that once information is provided to a Supplier, the Supplier’s own privacy policies and practices apply, and the Agency is not responsible for how Suppliers use, store, or protect that information.
The Traveler represents that they have the authority to provide this information, and to give this consent, on behalf of every member of their party, including any minors. Under Section 4, the primary traveler is responsible for informing all travelers of this Section.
24. PHOTO AND TESTIMONIAL CONSENT
Unless the Traveler notifies the Agency otherwise in writing, the Traveler grants the Agency permission to use, without compensation, photographs, videos, reviews, and testimonials that the Traveler provides or authorizes (including content tagged to the Agency), along with the Traveler’s first name and general travel destination, on the Agency’s website, social media, and marketing materials.
25. ELECTRONIC COMMUNICATIONS AND “IN WRITING”
The Traveler consents to receive communications from the Agency by email and text message (SMS) at the contact details provided, including itineraries, payment reminders, booking confirmations, travel updates, and service-related messages. Message and data rates may apply. The Traveler may opt out of text messages at any time by replying STOP, though this may limit the Agency’s ability to deliver time-sensitive travel information. Consent to receive marketing messages is separate, optional, and not a condition of using the Agency’s services.
As used in this Agreement, “in writing” and “written” include email and electronic documents. Text messages and social media messages do not satisfy any requirement that a notice, cancellation, or change request be made in writing unless the Agency confirms it by email.
The Traveler agrees that electronic signatures and electronic acceptance of this Agreement, proposals, and invoices are valid and legally binding to the same extent as handwritten signatures.
26. SPECIAL REQUESTS AND ACCESSIBILITY ACCOMMODATIONS
The Agency will pass along the Traveler’s special requests, including room preferences, dietary needs, celebrations, and accessibility or mobility accommodations, to the applicable Suppliers. All such requests are subject to availability and Supplier approval and are not guaranteed.
27. NOTICES
Notices to the Agency must be sent in writing by email to Amanda.scout@genietravelco.com and/or by mail (7584 S Ogden Way, Centennial, CO 80122). Notices to the Traveler will be sent to the email address or mailing address provided at booking. The Traveler is responsible for keeping contact information current and for monitoring email, including spam and junk folders.
An emailed notice is considered received on the next business day after it is sent, unless the sender receives a delivery failure message. A mailed notice is considered received [three (3)] business days after mailing.
28. AMENDMENTS
The Agency may update these Terms and Conditions from time to time. Updated terms will be provided or made available to the Traveler and will apply only to bookings, proposals, or services accepted by the Traveler after the effective date of the update. Bookings accepted before that date remain governed by the terms in effect when they were accepted. Any change to the terms of an existing agreement with a specific Traveler must be made in writing and agreed to by both parties.
29. SURVIVAL
Termination or expiration of this Agreement does not affect any rights or obligations that have accrued before termination or that by their nature are intended to continue. These include, without limitation: Section 5 (Planning Fees), payment obligations under Section 6, Section 11 (Cancellations), Sections 15 and 16 (Assumption of Risk; Limitation of Liability), Section 17 (Chargebacks), Sections 18-21 (Dispute Resolution; Class Action Waiver; Severability; Entire Agreement), the effects of termination under Section 22, Section 23 (Privacy), Section 24 as to materials already published, and Section 27 (Notices).
CONTACT INFORMATION
Magical Adventure Travel, LLC (DBA Travel Genie Amanda)
Amanda Scout, Travel Advisor
Phone: 443-695-1519
Email: Amanda.scout@genietravelco.com
Website: travelgenieamanda.com